Terms & Conditions
These terms and conditions govern the use of our services and products. By accessing or using Primakemas services, you are deemed to have read, understood, and agreed to all the terms outlined below.
1. General Provisions
By using Primakemas services, you agree to be bound by the applicable terms and conditions. These terms may be updated from time to time without prior notice.
2. Products and Services
All products we offer have undergone strict quality control processes and meet food-grade standards. Product specifications may change to improve quality.
3. Orders and Payments
Orders can be placed via phone, email, or direct visit. Payment methods include cash, bank transfer, and a special credit system for registered customers.
4. Delivery
We strive to deliver products according to the agreed schedule. Delivery delays caused by factors beyond our control cannot be held as the company’s responsibility.
5. Warranty and Returns
Products damaged due to manufacturing defects may be returned within 7 days from the date of receipt, subject to applicable return terms and procedures.